医疗信息. Fast. Accurate. Scalable.

当涉及医疗信息时,毫无疑问。它必须可靠和灵活。在整个产品生命周期中,您的团队需要迅速准确地处理查询,同时合规进行不良事件和产品质量投诉。
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End to end IQVIA Medical Information services – just right for you

无论您的公司都是大型还是小 - 生物制药,设备制造商或消费者保健产品制造商,IQVIA的智能AI-ai-abable Medical Information必威手机APP(MI)服务套件都将提供最适合您本地和全球需求的解决方案。

An AI-powered, tech-driven flexible approach

Rapidly provide HCPs. patients, and consumers the information they need through the channels they prefer. Gain the coverage and flexibility you require. IQVIA’s MI solutions combine a global footprint with local knowledge, operational life sciences expertise and advanced technology and analytics. Helping you maximize accuracy, efficiency and compliance across the lifecycle, around the world, 24/7/365. Easily scales to handle volume fluctuations and activity surges. Heightens user experience. Increases brand loyalty.
Delivered by knowledgeable health care professionals speaking 50 languages and underpinned by AI/NLP technology, IQVIA offers integrated MI/PV services that optimize the caller experience while providing valuable insights in real-time.
安妮特·威廉姆斯(Annette Williams),R.PH,副总裁。iqvia的药物宣传

MI联络中心 - 全球足迹和本地功能

Access our proven global network across 5 regional hubs with highly skilled agents to accurately fulfill inquiries in 50 direct languages in over 170 countries. Complex requests are escalated to IQVIA’s subject matter experts or your own medical communications resources.

AI-powered Contact Centers – built for life sciences

HCPs, patients and consumers inhabit an increasingly digital-first, self-service world. IQVIA keeps you on top of their evolving channel preferences with a system seamlessly integrating digital and human interfaces, using AI/NLP and our partner conversationHEALTH’s conversational AI technology. AI-powered agents work in tandem with skilled human agents to more rapidly and flexibly handle inquiries, adverse events and quality complaints, maximize global coverage, personalize engagements and improve customer service. Additionally it affords you almost infinite scalability and real-time, actionable insights.
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医疗信息Content Creation and Maintenance

更多数据,来源,复杂性和法规。所有人都指出了我们识别和编译医学信息的地震转变。将IQVIA NLP为您工作 - 范围。我们的MI内容创建和维护服务迅速扫描并翻译文献以及其他形式的结构化和非结构化信息。然后,我们的全球科学通信专家团队生成了最终内容,应用了健康素养和数据可视化,以传达信息,以获得更快,更准确的响应。必威手机APP

IQVIA集成MI /药物守护服务

Whether you are outsourcing to access capabilities not currently available in-house or to enhance existing capabilities and create greater efficiencies, our combination of MI and safety/PV experts can provide both medical information services and full adverse event intake, case processing and regulatory submission.
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